Product Support for F-Secure Protection Service
F-Secure Protection Service for Business - FAQ List
Questions related to:
General Issues
Management Portal
PSB for Servers
General Issues
Q 1.
What happens if an operation has been assigned to a computer but for some reason it has been pending for a long time?
Q 2.
Can operations be assigned to F-Secure PSB for Servers?
Q 3.
Why are the settings not taken instantly into use after they have been defined in the portal?
Q 4.
Why are the results not visible in the portal even though an operation has been completed on the computer?
Q 5.
What happens when another anti-virus or firewall solution or both is removed during the remote installation of F-Secure PSB for Workstations?
Q 6.
Where can I get information about the latest release of F-Secure Protection Service for Business (PSB)?
Management Portal
Q 1.
What is the difference between an account and a user on the portal?
Q 2.
For how long are the alerts and trend data kept in the portal?
Q 3.
What characters are supported in the user names and passwords?
Q 4.
The portal complains about an incorrect Java version even though the latest version has already been installed. Why?
Q 5.
What happens if the operation conflicts with the settings defined in the profile?
Q 6.
What happens if an operation is set for a computer that already has a pending operation?
Q 7.
What is the difference between a normal user and a read-only user in the portal?
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PSB for Servers
Q 1.
Is it possible to install F-Secure PSB for Servers with the Remote Installation Tool?
