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Product Support for F-Secure Health Check


F-Secure Health Check - FAQ

 

Questions related to:
System requirements
 Running F-Secure Health Check
 Functionality
 Fixing security issues
 Privacy

System requirements

Q 1. What technology is F-Secure Health Check using?
Q 2. What is ActiveX?
Q 3. Apart from Internet Explorer, are any other browsers supported?
Q 4. I am using Windows 2000. Is it supported?
Q 5. What is required from my computer to be able to use F-Secure Health Check?

 

Running F-Secure Health Check

Q 1. When I start F-Secure Health Check, a warning is displayed saying that the current security settings prohibit running ActiveX controls. When I click OK, the F-Secure Health Check window closes. Why is this happening?
Q 2. A security warning is displayed when I open the F-Secure Health Check page. It asks me if I want to install and run Health Check. Why is this happening?
Q 3. How do I uninstall F-Secure Health Check from my computer?

 
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Functionality

Q 1. Does F-Secure Health Check check my computer for Viruses, Trojan Horses, Backdoors, Bots, Rootkits and other malware?
Q 2. Does the F-Secure Health Check protect me against viruses, hackers and phishing attempts?
Q 3. F-Secure Health Check did not report checking one of my installed software tools. What does this mean?
Q 4. Why does Health Check recommend not to use unsupported software?
Q 5. The big traffic light gives me a yellow result after the check. What does that mean?
Q 6. The big traffic light gives me a red result after the check. What does that mean?

 
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Fixing security issues

Q 1. F-Secure Health Check found vulnerabilities in my computer. What should I do?
Q 2. I followed the instructions to fix a vulnerability but I am not able to fix the issue with the downloaded patch. What should I do?
Q 3. F-Secure Health Check tells me that Windows does not have the security update KB900936 installed. What should I do?

 
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Privacy

Q 1. What does F-Secure Health Check check for?
Q 2. Who will be informed about the result of the analysis?
Q 3. Does F-Secure Health Check report the content of my hard disk to Microsoft?