F-Secure Support pages: Support Issues for eStore
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F-Secure eStore - Frequently Asked Questions


Question related to:
Subscription Key
Purchasing


Subscription Key

Q 1. What is a product subscription key?
Q 2. How do I use my subscription key?
Q 3. I have two installations with the same subscription key and the first installation stopped working. How do I get it to work again?
Q 4. For how long is my subscription key valid?
Q 5. How do I renew my subscription?
Q 6. Do I need to be connected to the Internet when I use my subscription key?
Q 7. My subscription key does not work. Why?
Q 8. I have lost my subscription key. What should I do?

 

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Purchasing

Q 1. How do I purchase from F-Secure eStore?
Q 2. What is included in the purchase price?
Q 3. Can I return my purchase?
Q 4. How long will it take to receive the product?
Q 5. Can I order the software on CD?

 

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