F-Secure Support pages: Support Issues for eStore
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F-Secure eStore - Frequently Asked Questions

Purchasing

Q 2. What is included in the purchase price?

The purchase price includes the following:

  • Program package in electronic format
  • Program manuals in electronic format (requires free Adobe Acrobat Reader from http://www.adobe.com)
  • Purchase notification e-mail containing download and customer support information sent directly after the purchase
  • Program in backup CD, if ordered
  • Support and maintenance service, valid for one (1) year from the date of online purchase including:
    • Web based FAQ's
    • Updates, bug fixes and program upgrades.

Support and maintenance service can be purchased thereafter against an annual fee.

For more information, please refer to the Terms & Conditions.

 

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