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Installation
Q6. After I installed the software and re-booted,
the computer seems to freeze and does not react. What can I do?
You most likely installed the software on top of
an existing antivirus or firewall application, which was not
automatically removed by the system during the installation. You will
need to reset the computer and start the system in Safe Mode.
Reboot
computer. After a few seconds the system will ask you whether or not to
go into the booting options by pushing a function button. Once in the
Safe Mode, you will need to uninstall the old antivirus and/or firewall
application by clicking Start, and then Control Panel, and finally by double-clicking Add or Remove Programs.
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