Product Support

F-Secure Internet Security 2009 - Back to FAQ list

Before Installation

Q8. How do I remove conflicting software manually?

During the installation, Setup Wizard automatically removes any conflicting security software, such as other antivirus and firewall programs from your computer. If Setup Wizard finds software that cannot be removed, it asks you to remove the software manually through Windows Control Panel:

1. Click Start.
2. Select Control Panel.
3. Double-click Add or Remove Programs. A list of applications installed on your computer is shown.
4. Select the application to remove and click Remove.
   The antivirus programs may have several related components. Repeat this step to uninstall all. (Related components have the same product name.)
5. Restart your computer.

If some program folders contain files that Windows was not able to remove, the problem may persist. To delete these files:

6. Double-click My Computer.
7. Select Local Disk (C:).
8. Select Program Files. The Program Files folder contains program folders of the applications installed on your computer.
9. Depending on Windows settings, the contents of the Program Files folder may not be displayed automatically. In that case, click Show the contents of this folder.
10. Remove the unnecessary program folders.

You can now start the F-Secure Internet Security 2009 installation again.