Product Support

F-Secure Internet Security 2009 - Back to FAQ list

E-mail / Spam Issues

Q1. How can I make sure that messages from a specific e-mail address are not considered spam?

To open the product, double-click the product icon at the bottom right corner of your screen. To allow messages from specific e-mail addresses, follow the instructions below. You can also do this through the Microsoft Outlook Spam Control menu button or by right-clicking the system tray icon.

You can add individual e-mail addresses or whole domains to your safe senders list. For example, if you add *@example.com to your safe senders list, all e-mail messages from the example.com domain are allowed.

To allow messages from trusted e-mail addresses:

1. On the Spam Control page, click Advanced.
2. Click Spam Control > Allowed Senders on the navigation pane on the left.
3. Click Add. The Add Sender/Domain dialog box opens.
4. In the Address field, enter the e-mail address or domain name from which you want to allow e-mail messages. You can add a short description for the new address in the Description field.
5. Click OK.

The new e-mail address is now shown on your safe senders list.