Product Support

F-Secure Internet Security 2009 - Back to FAQ list

Internet Shield Firewall

Q9. Why is my FTP software not functioning after I installed F-Secure Internet Security?

You have to add a new, outbound firewall rule to your security level. To add a new rule for the FTP software:

1. To open the product, double-click the product icon at the bottom right corner of your screen.
2. Click the Internet Shield tab.
3. Click Advanced.
4. Select Internet Shield > Firewall.
5. Click the Rules tab.
6. Click Add. The Add New Rule dialog box opens.
7. Follow the instructions in the dialog boxes.
8. In step 3, select the predefined FTP / File Transfer Protocol, active mode as the service.
9. Follow the instructions in the dialog boxes.
10. In the final step, click Finish.