Product Support

F-Secure Internet Security 2009 - Back to FAQ list

Installation

Q12. After installing F-Secure Internet Security, I have no access to the Internet or my e-mail. What can I do?

You may have denied your web browser's network connections. To open the product, double-click the product icon at the bottom right corner of your screen.

To check that the network connections are allowed for your browser:

1. Click the Internet Shield tab.
2. Click Advanced.
3. Select Internet Shield > Application Control.
4. Click the Applications tab. You can view a list of denied or allowed applications.
5. Locate the browser that you are using. For example, if you use Internet Explorer, locate iexplore.exe.
6. Check that the connections are allowed for your browser.