Some Infected Files Cannot be Deleted through
Windows Explorer. Why?
When you delete a file straight through Windows
Explorer (or My Computer), the file is first moved to Windows Recycle
Bin (located in \Recycled folder or similar). In the antivirus
product's point of view, you are trying to move the file to a different
location. This is prevented, and you may get some kind of Windows
error message. To delete an infected file, do one of the following:
- Let the F-Secure Anti-Virus product delete
the file. Change the scanning options so that the action is "Delete
automatically" or "Ask after scan" (the latter is recommended). When
you have selected "Ask after scan", you can instruct F-Secure Anti-Virus
Disinfection Wizard to delete the file.
- Delete the infected file with SHIFT+DELETE
key combination (i.e. keep SHIFT pressed while pressing DELETE). In this way,
the file will be deleted immediately, and it will not be moved to
Windows Recycle Bin.
- Disable real-time protection and press then
the SHIFT+DELETE keys. In this way, the file will be deleted immediately,
and will not be moved to Windows Recycle Bin.
Finally, remember to check that you have the real-time
protection enabled and scan your computer just in case to make sure
that all infected files are gone.