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Virus Removal Support

Detect and Disinfect

How to Clean Internet Explorer Cache Folders

In many cases, F-Secure Anti-Virus detects viruses and adware inside Internet Explorer cache folders. These folders are used to store files that Internet Explorer has downloaded from the Internet (images, HTML pages, executable and script files).

These folders are located as follow:

  • C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\
  • C:\Documents and Settings\<user_name>\Local Settings\Temporary Internet Files\Content.IE5

Removing infection

If F-Secure Anti-Virus detects infected files inside Internet Explorer cache folders, it is recommended that these folders be completely emptied. Since the files in these folders are only cached copies, no actual data is lost in this operation.

To clean Internet Explorer cache folders, do as follows:

  1. Open Internet Explorer and select Internet Options from the Tools menu. The Internet Options dialog box is displayed.
  2. Click the Delete Files button under Temporary Internet Files. The Delete Files dialog box is displayed.
  3. Click the OK button which empties Internet Explorer cache folders.